Welcome to Hook’D on Fish Aquarium

When you choose Hook’D on Fish, you’re selecting a service that prioritizes rapid and efficient order dispatch. We typically dispatch most orders within 24 hours right from our retail store. However, note that this excludes live fish, live plants, and frozen goods.

Partner Couriers:

Our shipments are facilitated by an array of trusted courier services. This includes Australia Post, Aramex, and Toll. Opting for our Flat Rate means we’ll select the best-suited courier for your location.

Delivery Details:

By default, we ship items under “Authority To Leave” (ATL) terms. This grants couriers the permission to leave your parcel at your doorstep if you’re not available. In instances where a secure spot is unavailable, they’ll provide a pickup note, redirecting you to a nearby post office or parcel collection point.

When We Ship:

We operate shipping Monday & Tuesday for LIVE FISH and Monday to Friday for all other shipments, excluding public holidays. If you’re a local resident of Toowoomba, you’re always welcome to collect your order directly from our store. Just remember to check our store timings.

For specifics about live fish and plants shipment days, refer to our detailed guide here.

Shipping Costs:

We offer clear Flat Rate charges for our products, categorized as follows:

Dry Goods: $12.00 (3-10 Business Days)
Live Plants: $15.00 (3-5 Business Days)
Live Fish: $35 to $250 Depending on preferred method and location (Per Box) (1-3 Business Days)
Frozen Goods: $30 (Sames Day Priority)
Exciting Free Shipping Offer! 📦🐟

Purchase over $200 in live fish and enjoy FREE SHIPPING! Here’s what you need to know:

This offer is exclusively for live fish. Other items are excluded.
The $200 minimum spend does not include Coupon Discounts, Credits, or Wallet Payments.
Your order will be shipped via Aramex, Toll or AUS Post at no additional cost.
Flights with Virgin Cargo are excluded.